Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office Step 2: Change the SMPT port to 587Ĭhange the Outgoing Server port to 587, check the result.Ĭonfiguration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. In the Filter Current Log dialog box, enter 1000 (as shown in the following screenshot), and then select OK. In the Actions pane, select Filter Current Log.

In the details pane, select Application under Windows Logs. Some are worse than others - some stay up for a bit some crash on startup and some on the send/receive. more than one site crashing and not loading properly. This forum is for general questions and feedback related to Office 2016 for Mac as they pertain to the IT Pro community.

If you are not able to sign in, contact your email client to obtain correct user name and password. To review the Application log, follow these steps: In Control Panel, open the Administrative Tools item. Outlook 2013s with remote webemail server. For example, if its a Gmail account, visit and Sign in. Step 1: Verify that you can connect on the web First, test to see you can sign in using the web based application. Do you also see any Error Code about this issue?īased on the error message, please try the steps below:

Outlook for mac error code -1001